In Respondus 4, Retrieval refers to downloading an exam, quiz, or question pool from an online learning system—such as Canvas—into the Respondus program on your computer. This allows you to save it as a printable document (like a Word file), edit it, or transfer it to another learning system.

How to Retrieve Questions

Retrieving assessment related questions from Canvas is initiated by selecting the Retrieval tab in Respondus and then selecting the Retrieve Questions button.

Respondus home page with the retrieval tab in focus

The Retrieve Questions Wizard displays. If the Canvas Server has not yet been used then from the dropdown, you will only see the option to add new server. Once you've set this up once, it will save and can be selected and used in the future.

If you have your Canvas server set up, you can jump to choosing your course and quiz. 

Adding New Server

From the dropdown, select add new server 

Retrieve question wizard with the option to add a server in focus

 

From the window that appears, choose No, I want to enter the server settings manually. 

respondus window with two options of adding a server manually or to choose a preconfigured one

 

In the new settings window, complete the fields as seen below and then click ok

Field 3: https://montana.instructure.com/api/respondus/soap

Field 4: Description- chosen name for what you want to call this server ex. Canvas server

Field 5: User name and Password (NetID and Password)

Note: You can choose if you want respondus to remember your user name and passowrd

respondus settings page with several fields including the connecting URL and the username and passowrd

Once created, you can select the newly created server and click Next 

Note: The connection may take a bit of time to establish - patience on the part of the user is advised.

Choosing Your Course and Quiz

If the server has already been set up to enable a user to connect to the Canvas server, choose that option from the dropdown and select Next. 

respondus window with the newly created server and settings

 

Users will then be prompted to Log into their learning system using the browser window.

Respondus will open a new window and users will be prompted to enter their NetID and Password to authenticate their account. Once it's open, return to Respondus and select Ok

respondus window instructing users to log in to Canvas in a new browser

 

In the new window, complete the fields by using the dropdowns with the information from your Canvas account and click Next

respondus window with fields to fill out with the course and quiz you would like to bring into Respondus

The retrieval process will begin. When it finishes, a confirmation message will appear. Select Finish to complete the process.

Retrieve Questions Wizard window with the finish button in focus

After a successful retrieval process, a .rsp (Respondus) file has been created which contains the retrieved questions. Now you can return to the main Respondus window to open, edit, print/save, and publish the retrieved questions. Review our tutorial to help you complete those actions.